Decreased Performance on Dashboards, Staff and Students, and Reporting Tabs

Incident Report for Waterford Research Institute

Resolved

This incident has been resolved.

Posted May 17, 2023 - 11:43 MDT

Monitoring

Services have been restored

Posted May 17, 2023 - 10:32 MDT

Update

Restoration of services is currently in progress

Posted May 17, 2023 - 09:59 MDT

Identified

The team has identified a solution and is working to restore services.

Posted May 17, 2023 - 09:13 MDT

Update

We are continuing to investigate this issue.

Posted May 17, 2023 - 08:43 MDT

Investigating

Some users may experience long load times and timeouts on the dashboards, staff and students, and reporting tabs. The team is aware of this issue and is actively investigating.

Posted May 17, 2023 - 08:41 MDT

This incident affected: Waterford Reading Academy (teacher.waterford.org).